IT Support Assistant (Peterborough)

IT Support Assistant (Peterborough)

We are recruiting an IT Support Assistant to provide basic IT end user technical support (hardware and software) including equipment configuration. 

  • Peterborough based
  • Requirement to also regularly work in our London and Cambridge offices
  • The role would report to the IT Systems Specialist, Chris Wood.

Please see the job description here.


About you

You will ideally have relevant experience of first line support roles and be customer focused, motivated to learn and team-oriented.

The basic IT end user support required includes for: Windows and Office, Apple iOS and Android, PC/Laptop setup and configuration, LAN/WAN/Telecoms and Online Technologies.  It will include face to face interaction with users across the Firm, as well as remotely.

You must be interested in software and hardware support, and have a willingness to learn the functionality of new software e.g. our legal case management system, in order to efficiently respond to support queries.

You may also have an interest in software programming/development work, and as such, may work alongside our existing Developer to gain development skills in our case management software.

About us

Our IT team provides on-the-ground IT support across our three offices and leads on our Firmwide IT strategy and software development and integration.

With three sites to support, our Peterborough-based IT team regularly work from London and Cambridge to assist users on a range of hardware and software queries.

At Greenwoods GRM, we strongly believe that people are our greatest asset.  For the right candidate, we are offering the opportunity to be involved in a dynamic team at a really exciting time in our Firm’s development.

 

Get in touch with us

Interested in finding out more? Use this form to let us know how to contact you and what you’d like to know, and we’ll get back to you.

Alternatively, contact anyone listed on our website direct, they will be happy to hear from you.

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